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Data Protection · Fully Transparent Policy

Hi Baji Privacy Policy —
Your Data, Our Responsibility

Your privacy is our top priority at hi baji. When you use our platform, everything is laid out clearly here — what information is collected, how it's used, and how it's kept safe.

Last updated: 1 January 2026
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By using hi baji, you are considered to have agreed to this Privacy Policy.
Our Core Commitments

How Does hi baji Protect Your Data?

The Six Core Pillars of Our Privacy Policy

Minimal Data Collection

Hi baji only collects information strictly necessary to provide its services. We never ask for unnecessary personal data — your privacy is our top priority.

Limited Data
Military-Grade Encryption

All your personal information and financial transactions are protected with 256-bit SSL encryption — the same technology used by the world's leading banks.

Bank-Grade Security
No Data Shared with Third Parties

Hi baji never sells your personal information or shares it with advertisers. Data is only shared in limited cases where legally required or with payment processors.

No Data Selling
You're in control of your data

You can view, correct, or delete your stored data at any time by submitting a request through the hi baji support team.

In Your Control
24/7 Security Monitoring

Hi baji's security team monitors server and account activity around the clock. Any suspicious activity is detected and blocked immediately.

24/7 Monitoring
Cookie Transparency

Hi baji clearly discloses which cookies it uses and why. You can update your cookie preferences at any time — keeping only the essential ones and disabling the rest.

Your Preferences
Table of Contents
1

Introduction — Why This Policy?

Hi baji (hibaji.click) is the trusted betting platform for millions of people across Bangladesh. We believe transparency is the foundation of trust — which is why this Privacy Policy clearly explains what we do with your personal data, why we do it, and how we keep it safe.

This policy applies to hi baji's website, mobile app, and all associated services. By using hi baji, you agree to the terms of this Privacy Policy. If you have any concerns, please contact our support team.

hi baji operates in accordance with international data protection standards. Safeguarding your privacy is both our legal obligation and our ethical commitment.
2

What Information Do We Collect?

Hi baji collects two types of information — what you provide directly, and what is automatically gathered as you use the service.

Data TypeWhat We CollectWhy
Identity InformationName, date of birth, national IDKYC Verification
Contact InformationPhone number, email, addressAccount Management
Financial InformationBKash/Nagad number, transaction historyPayment Processing
Usage DataBetting history, login times & preferencesService Improvement
Device InformationIP address, browser & operating systemSecurity
Cookie InformationSession, preference & analytics dataExperience Improvement
hi baji only collects information that is strictly necessary. We do not ask for irrelevant or excessive data.
3

How We Use Your Data

Hi baji uses your data only for specific, lawful purposes. We never misuse the information you provide.

  • Account Management: Registration, login, identity verification & account security.
  • Payment Processing: Processing deposit and withdrawal requests.
  • Service Improvement: Analyzing your usage patterns to deliver a better experience.
  • Customer Support: Resolving your questions and complaints.
  • Promotions & Offers: Relevant bonuses and offers tailored to your preferences — you can opt out at any time.
  • Legal Compliance: Meeting regulatory requirements and preventing fraud.
  • Security: Detecting and preventing suspicious activity.

Hi baji never sells your data to third parties for advertising purposes.

4

Data Sharing — When & With Whom?

Hi baji may share your data with specific parties in limited circumstances and under strict conditions:

  • Payment Processors: Required information is shared to process transactions via bKash, Nagad, or Rocket.
  • KYC Partners: Authorized service providers for identity verification.
  • Legal Authority: In response to a court order or a lawful request from a regulatory authority.
  • Technology Partner: Server hosting and cybersecurity providers — bound by strict confidentiality agreements.
Never: hi baji does not sell or rent your information to advertisers, brokers, or third-party marketers.
5

Cookie Policy

Hi baji uses cookies on its website and app. Cookies are small data files stored in your browser.

Hi baji uses three types of cookies:

  • Essential Cookies: Essential for login, session management & security. These cannot be disabled.
  • Functional Cookies: Remembers your language preferences and settings. Can be disabled at any time.
  • Analytics Cookies: Helps us understand how the site is being used, supporting service improvements. You can turn this off at any time.
You can manage cookies from your browser settings at any time. However, disabling essential cookies may affect certain site functions.
6

Data Retention Period

Hi baji retains your data only for as long as necessary. General guidelines:

  • Account Information: For as long as your account remains active, and up to 5 years after closure (as required by law).
  • Transaction History: Up to 7 years, in accordance with financial regulations.
  • Communication History: Support tickets and chat records for up to 3 years.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 12 months.

After the designated period, data is securely deleted or fully anonymized.

7

Your Data Rights

As a hi baji member, you have the following rights over your personal data:

Right to Access
You can request to view what information hi baji holds about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Deletion
Under specific circumstances, you can request that your data be deleted.
Right to Restrict Processing
In certain cases, you can request that the processing of your data be restricted.
Right to Portability
You can request to receive your data in a structured, portable format.
Right to Object
You can object to receiving marketing communications.
To exercise any of these rights, contact hi baji's support team. Requests are typically responded to within 30 days.
8

Children's Privacy

Hi baji is strictly for individuals aged 18 and above. We do not knowingly collect any data from anyone under the age of 18.

Age is verified at registration. If we become aware that a minor has created an account, it will be closed immediately and all associated data deleted.

If you believe a minor is using a hi baji account, please contact us immediately.
9

Third-Party Links & Services

Hi baji's platform may occasionally reference third-party services — such as payment gateways or live score providers. These parties maintain their own privacy policies, for which hi baji bears no responsibility.

We recommend reading the privacy policy of any third-party service before using it.

10

Security Measures

Hi baji uses world-class technology to keep your data secure:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): Recommended for added security.
  • Firewall & DDoS Protection: Servers are protected around the clock.
  • Regular Security Audits: Regularly reviewed by independent third-party experts.
  • Access Control: Only authorized personnel have access to the information they need.
  • Data Centre Security: Secure server infrastructure built to international standards.
That said, please remember — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
11

Changes to This Policy

Hi baji may update this Privacy Policy at any time. For significant changes:

  • SMS notifications sent to your registered phone number.
  • In-app notifications via the app.
  • Notification banners on the website.

Continuing to use hi baji after any changes are made will be considered acceptance of the updated policy. We recommend visiting this page regularly.

Latest version of this document: 1 January 2026

12

Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please contact hi baji's Data Protection Team:

  • Email: support@hibaji.click
  • Live Chat: Available 24/7 — accessible from any page on hi baji.
  • Help Centre: hibaji.click/help-center

Requests are typically responded to within 3–5 business days.

Your privacy is protected at hi baji. Feel free to reach out with any questions — we're always here for you.

Safe & Trusted — Join hi baji

Your data is completely safe. Register with hi baji and enjoy the most trusted betting experience in Bangladesh.

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